Business owners often contact our agency after a customer has posted a negative review online. They usually want to know how to remove a negative review. After all, a bad review can easily damage the reputation of a small business. It’s
You already know that your customers (and potential customers) are increasingly discovering new information and products on Facebook. So why not target them on Facebook to drive actions online?
Looking to improve your social media engagement? Facebook Live could be the answer. Facebook Live’s growing popularity makes it a great tool for small businesses. One in five of the videos shared on the social network are now Live videos. Since
Content curation involves sorting through the huge amount of content available and sharing the best of that content with your followers in a meaningful and organized way. Curating content helps add variety to your network and can provide value to your
Social media is powered by engagement. However, a recent study revealed that when consumers engage with brands on social media, brands don’t do a particularly good job of responding. Consider these statistics: 70% of the time that the biggest brands spend on Twitter